FAQ

Q. I am interested in speaking to someone about your bespoke asset and automotive debt recovery service, who do I need to contact?

A. Please call our head office on 0845 190 6565 or email info@g3rms.co.uk. One of our representatives will be more than happy to discuss the portfolio that RMS Receivables has to offer.

Q. Do you work on a no recovery, no fee basis?

A. We have a range of packages that can be adapted to match client requirements.

Q. Do you recover any other type of consumer or commercial debt?

A. RMS Receivables specialise in the asset and automotive debt recovery sector. Due to this, we only take on accounts that relate to that area of business. Our approach ensures that maximum values are recovered and clients receive the best possible service.

Q. I need online access to monitor recovery stats. Do you provide this information?

A. Certainly. Our bespoke encrypted platform allows real-time access to any account we manage irrespective of the stage of recovery. KPI requirements are established and incorporated into our web based platforms to ensure total transparency.

Q. Do you offer a "white-label" package?

A. Yes. Please call our offices to discuss further on 0845 190 6565

Q. Do you just recover 1st phase debt?

A. Predominately. We will consider previously chased debt however fees will reflect this.

Q. Are you a regulated supplier?

A. We are authorised and licenced by the Financial Conduct Authority. Our licence number is 651286

Q. Do you have any ties with debt management companies?

A. No. RMS Receivables has no links to any debt management companies and are 100% independent.

Q. Can you offer legal services?

A. RMS Receivables are able to present a pool of legal service providers however to retain independence we never recommend suppliers.

Q. How quickly can you contact debtors?

A. Depending on how account data is transferred into our platform, our team can usually start collecting within 24-hours.

Q. How are funds held and remitted?

A. There are a number of ways RMS Receivables can manage recovered funds including remitting them directly to the client or holding them in our non-interest bearing audited Escrow account. Our service is completely adaptable depending on requirements.